PLEASE READ!!! Our Ranch Booking Policy and terms have recently changed.

Reservations & Deposit

A 50% deposit is at the time of booking. Payments may be made by credit card (Visa or MasterCard ),  or Interac E-transfer. The remaining balance and taxes are payable 30 days before arrival. You will be asked to provide a credit card to pay for any incidental expenses.

Cancellations – Rescheduling

Due to our small size and location, cancellations or rescheduling of dates affect us significantly. We limit the number of our guests to one party (max 8 p) each week to keep our guests’ experience personal and customized. As a small family owned and operated business this means that every booking is important to ensure an exclusive ranch experience and excellent service.

• 100% refund (minus admin fee $200) if you cancel at least 60 days before check-in dates.
• 50% refund (minus admin fee $200) if you cancel at least 30 days before check-in.
• No refund if you cancel less than 30 days* before check-in dates.

No-Show If you fail to arrive for your ranch stay, the full cost of the package booked will be payable.

*Adjustment in Booking policy during Force Majeure Covid-19 circumstances  

Should travel restrictions related to Covid-19 force cancellation, we will issue a transferable Letter of Credit for the full value of the pre-payment, good for one year from the date of the original booking.

We will honor your existing rate to reschedule your stay to a different date throughout the rest of the year 2020 and 2021. This new policy applies for existing and new reservations, and rescheduling can be made up to 30 days in advance of your original arrival date. Please keep in mind that blackout dates may apply, and rescheduling is subject to availability. Other terms and conditions may apply. Let us know when you are able to reschedule.

Campbell Hills Guest Ranch will not be held responsible for cancellations of or failure to provide all or part of the purchased vacation package for reasons including but not limited to: fire, flood, wind, rain, smoke, road closures, or other “force majeure” events beyond its control. In the event of any of the aforementioned, a transferable Letter of Credit for one year will be issued for the value paid and we will work with you to schedule alternative dates.

Trip Cancellation Insurance Recommended

No show policy

If you fail to arrive for your ranch stay, the full cost of the package booked will be payable.

Balance of payment

The balance of payment is due 30 days before arrival. Credit cards and cash in Canadian Dollars are all accepted.
There will be no credits made for early departure or non-participation in the package that was booked.

Taxes and gratuities

All rates shown are in Canadian dollars and do not include 5% GST and 8% Room tax  and gratuities for Activities.
Gratuity in North America is customarily 10-20%. However, we believe gratuities should be earned therefor leave it up to your discretion.

Ranch policies are subject to change at any time without prior notice.